Job Alert Bulletin

Front Desk Concierge

ROOST

Overview

Company:
ROOST
Position:
Front Desk Concierge
Job Level:
Other
Deadline:
Ongoing

Details

Pay:
19.00/hr
Benefits:
FT includes health benefits
Housing:
Meals:

Contact

Name:
Chris Cavanaugh
Address:
ROOST
1265 Washington blvd
Detroit, MI 48067
Website:
https://www.methodco.com/careers/
Phone:
12487877544
Email:
cc@myroost.com
Method(s):
By Phone
Send Resume

Description

ROOST at our Detroit location is making a splash as a new and unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stay.

 

We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both concierge and hotel receptionist.

 

Job Duties:

  • Manage online, phone, and in-person room reservations
  • Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
  • Take payment from customers
  • Respond to guests’ issues and complaints in a friendly, timely manner
  • Explain local amenities and attractions to guests
  • Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
  • Assist customers with the planning of special events
  • Arrange specialized services for VIP customers
  • Create detailed itineraries for guests including transportation, restaurant reservations, tour reservations etc.