Job Alert Bulletin

Front Desk Concierge

ROOST

Overview

Company:

ROOST

Position:

Front Desk Concierge

Job Level:

Other

Deadline:

09/07/2024

Details

Pay:

19.00/hr

Benefits:

FT includes health benefits

Housing:

Meals:

Contact

Name:

Chris Cavanaugh

Address:

ROOST
1265 Washington blvd
Detroit, MI 48067

Website:

https://www.methodco.com/careers/

Phone:

12487877544

Fax:

Email:

cc@myroost.com

Method(s):

By Phone
Send Resume

Description

ROOST at our Detroit location is making a splash as a new and unique luxury hotel. We offer the opportunity to live comfortably in a thoughtfully designed space, engage and connect through heartening human interaction, and find countless opportunities to experience new things during our guest’s stay.

We are searching for a passionate candidate to join our front desk/concierge team so we can provide top-notch hospitality to our guests. This is a blended position that includes responsibilities as both concierge and hotel receptionist.

Job Duties:

Manage online, phone, and in-person room reservations
Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
Take payment from customers
Respond to guests’ issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Assist customers with the planning of special events
Arrange specialized services for VIP customers
Create detailed itineraries for guests including transportation, restaurant reservations, tour reservations etc.